Shield Concierge: Enhanced customer service With enhanced customer service, we help take the stress and hassle out of changing health plans. Shield Concierge can help you: Transfer medical records and prescriptions. Find a new doctor or specialist. Continue receiving care without interruption.

Illegal or immoral activities. You shouldn't expose a concierge to risk by asking him or her to help with illegal – or dubiously legal – activities such as obtaining drugs, forging signatures, finding “companions,” or the like.

Arranging transportation and excursions upon visitor request. Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation. Arranging tours and activities. Making dinner/event reservations for guests.

Some of the tasks that a typical concierge service arranges or performs are listed below: Arranging transportation services. Sourcing tickets for concerts, movies, and events. Recommending and making restaurant and hotel reservations.